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PrintSuperVision v3.7 Configuration Guide 59318402
Contents Introduction .............................................................................................. 5 What’s New in Version 3.7 ......................................................................... 6 Installing the Software .............................................................................. 7 Setup and Configuration: Using the Setup Tool .......................................... 9 Selecting a Location/Language .................................................................. 10 Selecting a PSV Edition: Features Tab........................................................ 11 Entering a Software License Key: Enterprise Edition Only ............................. 12 Selecting a Database: Database Tab ......................................................... 13 Assigning server memory limits to SQL server: Database Tab ....................... 15 Database Housekeeping features: Database Tab .......................................... 16 Selecting a Web Server: Web Config Tab ................................................... 17 Configuring an Internal Web Site: Web Config Tab ...................................... 18 Configuring a Public Web Site: Web Config Tab ........................................... 19 Assigning Admin Username and Password: Administrator Tab....................... 20 Configuring your E-mail server: Alerts Tab ................................................. 21 Data Synchronization: Data Synch Tab ....................................................... 23 Software Registration: Registration Tab ..................................................... 25 Check for Security Updates: Security Tab .................................................. 26 Identifying PSV Version Numbers: Program Tab .......................................... 27 Getting Started ........................................................................................ 28 Context Sensitive Help.............................................................................. 28 User Access ............................................................................................. 28 Adding a User / Assigning Individual User rights .......................................... 29 Importing a List of Users ........................................................................... 30 Creating User Groups ............................................................................... 30 Changing Your Password ........................................................................... 31 Creating / Editing Groups of Devices .......................................................... 31 Adding/Removing a Device to/from a Group ................................................ 32 Adding Maps and Floor Plans to a Group ..................................................... 35 Discovering Devices ................................................................................. 38 Configuring Timeouts ............................................................................... 46 Making Discovery Easier: Importing IP Addresses from a text file ................. 46 Discovering Network Devices: Easy Configuration ....................................... 48 My Printers .............................................................................................. 49 Near Me ................................................................................................... 50 Computers with Agents ........................................................................... 51 Configuring Email Alerts .......................................................................... 52 Configuring an Email Server ...................................................................... 55 Testing The Email Alert Configuration ......................................................... 57 Configuring Status Events ......................................................................... 58 Customizing Status Codes ......................................................................... 60 2
Processing Alerts /Generating Alert Logs ..................................................... 62 Data Collection Interval ........................................................................... 64 Cloning .................................................................................................... 65 Group Configuration ................................................................................ 68 Configuring Static IP Addresses .............................................................. 69 By Groups that contain required attributes .................................................. 69 By a Group of Devices in a Single Subnet .................................................... 71 By CSV File ............................................................................................. 75 Changing IP addresses without Admin Rights .............................................. 77 Supplies Ordering .................................................................................... 79 Searching for a supply item ....................................................................... 80 Items For Local Printers ............................................................................ 80 Customizing Supplies Orders ..................................................................... 81 Configuring the Supplies List ..................................................................... 82 Enabling / Disabling Online Supplies Ordering .............................................. 83 Editing the Supplies List ............................................................................ 83 Selecting an Alternative Supplies List ......................................................... 85 Disabling Supplies Ordering ....................................................................... 85 Supplies Ordering Calendar ....................................................................... 87 Reporting ................................................................................................. 88 Available Reports ..................................................................................... 88 Configuring Report Properties .................................................................... 88 The Supplies Levels Report ....................................................................... 90 The Toner Changes Report ........................................................................ 91 Supplies Usage Report .............................................................................. 94 Printed Pages Report ................................................................................ 98 Color/ Mono Pages Report ....................................................................... 100 Exporting Device Properties and Attributes Report ..................................... 101 Usage Report ........................................................................................ 102 Monthly Printing Report .......................................................................... 104 Windows Print Job Logs .......................................................................... 105 Printers Log Report ................................................................................ 108 Device Job Logs Report ........................................................................... 110 Adding Device Attribute Data ................................................................. 112 Configuring a Print Device Remotely ..................................................... 113 Data Synchronization ............................................................................. 114 Viewing a List of Sending Sites ................................................................ 116 Generating Reports from Sending Sites .................................................... 117 Monitoring Locally Connected Devices ................................................... 118 Installing the PSV Agent: Option 1 .......................................................... 118 Configuring the PSV Agent ...................................................................... 119 Installing the PSV Agent Using PSV Director: Option 2 ............................... 121 PSV Assistant ........................................................................................ 125 Performing Day to Day Tasks ................................................................. 128 Viewing Device Status ............................................................................ 128 3